Kservice represented by Mr Pacs SRL is a medical images connectivity solutions’ business. We are the only national company providing this service in Argentina.
We operate in Argentina and internationally thanks to a dedicated call center focused on solving our customers’ problems. We use a special platform called cloud computing which essentially allows us to load our customers’ requests through “files” that get a constant monitoring. Our customers receive SMS and e-mail alerts with important updates on their case creating a historical registry of every piece of equipment and the service provided.
In addition to phone calls, we provide assistance through remote access and in situ visits throughout Argentina and internationally.
The kind of equipment we support has been increasing over the years.
*Film laser printers
*paper printing systems for medical images
*Pacs (Imaging Administration Systems)
*RIs (Radiology Information Systems)
*CR (Computed Radiography)